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Book an appointment through our scheduling system
Fees and Payment:
We seek to offer an efficient service at a cost that does not compromise its effectiveness. As such, our gap-fees for 60 minute counselling sessions are capped at $100 if a client is eligible for a Medicare rebate. Mental Health Care Plans are available from your GP or specialist and provides rebates for up to 10 sessions per calendar year.
We do not offer bulk-billed appointments but are happy to work with clients funded through WorkCover, Comcare, Victims Assist, and DVA.
It is best to contact the clinic to discuss costs associated with assessment and reporting services and for formal communication in medico-legal contexts.
CANCELLATION POLICY:
When appointments are booked, our therapist reserves the whole hour (or otherwise specified time allowance) especially for you. If you cannot make it, please give us 48 hours’ notice so that we may offer the allocated time to another person who may be waiting. This also ensures that we are not disadvantaged and can continue to provide our services.
We understand that sometimes you may be unable to keep an appointment because of sudden illness or an unexpected personal emergency. If this happens to you, please contact us as soon as possible to explain the situation. You may call our office at any time, even after hours, as we do have an answering service that allows you to leave a message.
The following fees apply for non-attendance:
• Non-attendance fee - Full Fee
• Less than 48 hours’ notice of cancellation of a session - 50% of full fee.